Finally, Viber allows users to change phone number without losing data

Messaging platform Rakuten Viber releases a major update helping users around the world to switch to a new phone number on their Viber app, while keeping all of their data safe and sound – including entire chat history, downloaded sticker packs, and Viber Out credit

Don’t you find it annoying how we can’t use the same Viber account on the phone with another phone number? Well, it is now possible to change phone number without losing data. Stress free switch!

Here is news from Viber as shared to me.

Viber  is rolling out a major update that enables users to change their phone number, as well as their primary mobile device – without losing any of their data. The update continues to support the app’s efforts to create a seamless experience for users across the board. This update will create an easy and seamless experience for Viber users who need to change phone numbers or switch to a new phone.

Viber change phone number
It’s the update you’ve been waiting for! Available on iPhone and Android mobile devices, Viber’s newest feature allows you to change your number on the same device, move to a new device and have your Viber friends receive a notification of your number change.

The feature provides peace of mind for users who wish to preserve their conversations, contacts and other data while making the fairly common, and often stressful, move to a new phone number while on the same device and operating system. Viber detects when a new SIM card is on the device and prompts the change phone number flow. Within a few quick steps, the user can transfer all of their Viber data to the new number.

Viber change phone number
Whether you switched phone numbers because you got a new SIM card or a new number from work, or it’s just time for a device upgrade, Viber now allows you to change your number while saving your chat history, sticker packs and other important data.

Users changing both their phone number and device on the same operating system, need only complete the change phone number flow on their old device before putting the new SIM in the new device and activating Viber.

Viber change phone number
Any Viber contacts who have saved your number will receive an in-chat notification that you have changed your number, and a prompt to save your new contact details. Once they have done that they can carry on chatting with you!


Once a user changes their number, Viber will notify their contacts so that they have an opportunity to save the new phone number in their contact list.



One thought on “Finally, Viber allows users to change phone number without losing data

  1. I wish to change phone no. without losing data but can’t find “account” on viber in my galaxy j7 pro.

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