I complain about many of Globe services but one that gives me the highest satisfaction level is the Globe Duo Landline for my postpaid cellphone which I subscribed in April 2009. In fact Globe asked if I was willing to give a testimonial and I readily gave it 4 months ago.
During the Ondoy Flood damage, all our landlines were cut naturally (I have both PLDT and Globe lines) and calls needed to be done: the insurance companies of our 3 cars and our home, the service centers of the refrigerator, the oven, washing machine and other services needed for the cleaning of the house. What convenience that was.
Now when I heard the latest news from Globe Duo (via Yugatech), I eagerly read their upgrade:
Subscribers of Globe Duo (399/30 days) can now upgrade to SuperDuo for Php499/30 days. SuperDuo allows you to make unlimited landline calls as well as unlimited calls to all Globe and Touch Mobile phones nationwide. You cannot call a DUO landline number in another region though but you can call their cellphone number.
I tried just a few hours ago.
I sent a text to 8888 superduo help
and the reply was
New GLOBE SUPERDUO!Make unlimited calls to GLOBE/TM nationwide, & to landline w/in d area u subscribed to!Only P499/30days!Txt SUPERDUOON to 8888 to reg. Keywords for available areas:MM =NCR, CEB =Cebu, TAG =Bohol, ROX =Capiz, NEGOC =Negros Occ. Reg fee is charged on top of ur Globe plan.If u r a DUO subscriber,txt DUO OFF to 8888 before subscribing to SUPERDUO.Ul only b charged for d days u r on DUO.U cannot also use SUPERDUO while subscribed to Super-Unli and UnliCalls Nyt.Til 01/13/10 DTI5433s09
Then I sent a text message DUO OFF to 8888
The reply was
U r now deactivating ur DUO subscription. Reply OK to confirm. If u want to upgrade to SUPERDUO to enjoy walang metro calls to Globe/TM nationwide, and to landline w/in the areas subscribed to, proceed w/deactivation and text SUPERDUOON to 8888. Upgrading to SUPERDUO w/in 6 hrs waives DUO termination fee. Otherwise you will be charged the termination fee of P1200. Unused DUO balance will also be credited to ur account w/in the next two billing periods
I replied OK to 8888
The reply :
You are now unsubscribed from DUO. If you’re still within holding period, you’ll be charged P1200 preterm fee. You may register again within 30 days to retain your DUO number. Send DUO MM ON to 8888, P399/ 30 days. For more info, send DUO INFO to 8888 for FREE.
Then I sent Superduo MM on to 8888
The reply was
Terms&Conditions:GLOBE SUPERDUO requires add’l P499/30days on top of ur plan.SUPERDUO lets u enjoy unlimitd calls to Globe/TM nationwide, & to landline w/in d area subscribed to!Landline calls outside area subscribed to are charged reg mobile rates.Ur acct will be locked-up for 90days.Termination of svc during lock-up is charged P1500.No plan downgrding while on SUPERDUO.In case of fraud,Globe reserves right to stop ur svc.To accept,reply YES w/in 6hrs.If not,u need to register again.Til 01/13/10 DTI5433s09
I sent YES to 8888
and the finally the last reply is
Thanks for accepting the Terms & Conditions! Ur GLOBE SUPERDUO svc is now active! Ur SUPERDUO# is 02-215xxxxx.Enjoy unlimitd calls to Globe/TM nationwide, & to landline w/in NCR.For landline calls,jst dial 02 and the landline#.Ur fee of P499/30days is charged on top of ur Globe plan.Minimum validity is 90days. After 90days, ur SUPERDUO will continue & u’l be charged evry 30days til u unsubscribe from the svc.To check status,txt SUPERDUO STATUS to 8888,P1/txt. For more info,txt SUPERDUO INFO to 8888 for FREE
So yes, I still retained my old DUO landline number. Remember you have to reply YES within 6 hours.
And it’s working. If you know my Globe cellphone number and DUO landline number, call me now and you will hear my ringtone “I’ve got a Feeling”.
I’ve gotta feeling that tonight’s gonna be a good night
that tonight’s gonna be a good night
that tonight’s gonna be a good good night
Hi noemi, nice to see you here, i googled about globe duo kasi. Ok pala yung service, kaso ang problema nga since landline eh hindi kasama kung out of town ako, pero ok na rin, at least pag nasa metro manila, sulit.
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I believe it’s SUPERDUO INFO and not Superduo help
I typed superduo help and it gave me that info. So maybe both can be used
This was very helpful. Just did it. I was so paranoid of losing my Duo number that I did not reply Ok to the termination of the Duo service. That was what was needed pala to activate everything. Thanks so much!
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