Skype apologizes for service interruption & offers credit vouchers

Posted on Posted in Travel

I just woke up and saw this email from Skype

To our valued customers:

As 2010 draws to a close, I would like to take a moment to thank each of you for your patience, understanding, and support during Skype’s recent outage.

We know how important your Skype conversations are to you and we take any disruption to our service very seriously. We are pleased to confirm that Skype is back to normal allowing you to connect with friends, co-workers, family and loved ones.

As a valued customer of Skype, we would like to offer you a sincere apology and offer you our gratitude with a credit voucher worth a call of more than 30 minutes to a landline in some of our most popular countries, such as USA, UK, Germany, China, Japan. Or spend it however you like on Skype.

To redeem your voucher:

1. Go to skype.com/go/voucher
2. Enter your Skype username and password
3. Enter your unique voucher code and click redeem

Fortunately , I was not inconvenienced with the outage on December 23 since I was hospitalized that day. I always use Skype credits with an auto-credit load. Skype is so useful when I am abroad or even when family members are abroad. SMS is a lot cheaper than using my roaming cellphone. It isn’t a big deal when a service interruption now and then.

Thank you , Skype for the credit voucher. It will be extremely useful.

One thought on “Skype apologizes for service interruption & offers credit vouchers

  1. I got the same message. I thought I was lucky: I was not affected by the outage and I got the voucher, for 30 minutes of calls!! Then, I go to the web page, and I find out that it is worth 1 dollar. Definitely not worth the while.

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